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  • COMMON QUESTIONS

    We have FREE tracked courier shipping for all orders. Orders are sent using a signature required courier service so a delivery card should be left by the courier if you are not home. Please note that rural deliveries can sometimes take longer than standard courier addresses

    Art Print Production Time: Printing is usually within one business day, and framing can take 2-3 more days. Delivery times are approximately 2-4 business days. If you need your order quickly, please contact us and we'll see what we can do to help.

    Canvas Print Production Time: All canvas prints are printed and stretched to order. This can take up to 10 working days before they are ready to ship. Delivery can be approximately 2-4 business days.

    Other Products: We generally send these within a couple of business days (except neon lights which are made to order and usually take 2-3 weeks)

    Yes we have email gift vouchers - click here

    Yes, you can pick up your order from Ponsonby in Auckland. Choose the 'Auckland Pick Up' shipping option in our store checkout when placing your order. We will email to let you know when it's ready to collect.

    Our art is available in a range of sizes from A4 to A0, either unframed or framed in a choice of colours. See our Art & Size Info page for all dimensions

    Unframed A4 to A2 sized prints are placed in a clear sleeve with cardboard backer then sent flat-packed. Larger sized prints are sent in a tube. All framed prints are carefully wrapped in bubble wrap and placed in a protective cardboard box made to size.

    WHAT OUR CUSTOMERS SAY

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    Need some help or have a question for us? Use this form to send a message. We'll be back in touch ASAP.

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